FAQs

Of course, you can! We can customize the metal type, purity, diamond quality, etc. as per your requirement. Just get in touch with our customer experience team via writing to us at care@magina.in or call us at +91 81800 39926

We do not currently offer chains. However if you buy a pendant, we do ship a complimentary non-precious metal rose gold chain as a temporary place holder for you.

We have a ring size guide on every product page. Kindly refer it to know your exact size.

We take absolute pride in confirming that we source our diamonds from 100% authentic and registered sources which are in compliance with the world renowned and trusted Kimberley Process Certification Scheme (KPCS).

All diamond jewellery pieces bought from magina.in are certified by renowned and trusted labs like SGL, IGI, or GII and are BIS hallmarked.

You need not worry in such a case, as we can issue a duplicate certificate upon your request at a nominal cost of Rs.500/- which covers shipping of the certificate as well.

Just get in touch with our customer experience team via writing to us at care@magina.in or call us at +91 81800 39926

Yes, we can get your ring resized. If the price of the new ring is more than the previous one, we will charge only for the additional cost. If the price of the new ring is less than the previous one, we shall refund the excess amount back to you via a bank transfer

We also provide free return shipping for resizing requests placed within 15 days of order delivery as it is covered under our 15 days money back policy.

In case you request resizing after 15 days money back policy period, we will be happy to resize it for you at a small resizing fee. In such a case, kindly get in touch with our customer experience team via writing to us at care@magina.in or call us at +91 81800 39926

There are likely to be very slight weight differences in products which are shipped than shown on the website. Hence as clarified on the product page too, we charge you for an estimated weight when you make a purchase.

In a case when you get a product with lesser weight, we will automatically notify you and issue a refund of the excess amount via your original mode of payment.

Your products are fully insured by magina till they reach your doorstep.

All diamond jewellery products are studded with 100% natural diamonds.